Refund & Returns Policy
Last updated June 27, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at customercare@vijinmart.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
VIJIN MART
Attn: ReturnsRMA #6-19, MELA THERU,NEDUNKULAM JUNCTION, ARUMANAI, MARTHANDAM ,Kanyakumari, , Tamil Nadu, 629151 India
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged: ● Only certain items that were mentioned on our website as non-refundable can be returned to the company after the purchase by the customer.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. Please Note● A 15% restocking fee will be charged for all returns.
QUESTIONS
If you have any questions concerning our return policy,
please contact us at:+91-7373511116 customercare@vijinmart.com
